EFFECTIVE DATE: APRIL 1, 2024

Privacy Policy

Introduction

coglateral.ai ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us.

1. Who We Are

coglateral.ai is an AI and automation consultancy helping corporates, founders, fintechs, and SMEs implement intelligent technologies to grow their businesses.

Registered Office: 100 Bullhead Road Borehamwood WD6 1HU United Kingdom
Contact Details:
Email: hi@coglateral.ai
Telephone: +44 7947 276667

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact details: name, email address, phone number, company name, and job title.
  • Business information: company size, sector, and areas of interest.
  • Website usage data: pages visited, time on site, browser type, and referring source.
  • Communication data: information you provide through email, chat, or contact forms.
  • Cookies: small files used to improve your browsing experience (see Section 8).

3. How We Use Your Information

We use your information to:

  • Respond to enquiries, demo requests, or service consultations.
  • Send updates, newsletters, and event invitations (only if you opt-in).
  • Improve our website, services, and customer experience.
  • Meet our legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Consent: where you have given us permission to use your information.
  • Contract: where processing is necessary to provide the products and services you've requested.
  • Legitimate Interests: to communicate relevant information to existing or prospective clients.
  • Legal Obligation: where processing is required to comply with UK law.

5. How We Store and Protect Your Data

Your personal data is stored securely using encrypted systems and managed in compliance with the UK General Data Protection Regulation (UK GDPR). We apply appropriate administrative, technical, and physical safeguards to protect your information from unauthorised access, disclosure, or misuse.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. When your data is no longer needed, it is securely deleted or anonymised.

7. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted service providers who assist in operating our website, CRM, or email communication systems, all of whom are bound by data protection obligations. If legally required, we may disclose information to public authorities in accordance with UK law.

8. Cookies

Our website uses cookies to improve performance and enhance user experience. Cookies help us analyse site traffic and personalise content. You can control or disable cookies through your browser settings. Please note that disabling cookies may limit website functionality.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent at any time (where applicable).
  • Object to or restrict processing in certain circumstances.
  • Request data portability.

To exercise your rights, contact us at hi@coglateral.ai. We aim to respond within 30 days.

10. International Data Transfers

Where we use trusted third-party providers outside the UK, we ensure adequate data protection safeguards are in place (e.g. Standard Contractual Clauses or adequacy decisions).

11. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date clearly stated.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

coglateral.ai
100 Bullhead Road, Borehamwood, WD6 1HU
Email: hi@coglateral.ai
Telephone: +44 7947 276667